Building a worker profile with photos that wins more bookings

1. 01

   Step 1: Choose a clear, friendly profile photo

   

   Your profile photo is the single most important element. Use a recent photo where your face is clearly visible, well-lit, and in focus. Stand against a plain background—outdoors in natural light works well. Smile or look approachable; customers want to invite someone into their home or trust them with a task.

   Avoid sunglasses, hats that shadow your face, group photos, or pictures taken from far away. A head-and-shoulders shot works best. If you offer a service where you wear a uniform or use specific tools (like a cleaning apron or toolbelt), you can include that, but your face should still be the focus. This one photo can increase your bookings by 30 to 40 percent.

2. 02

   Step 2: Write a headline that names your specialty

   

   Your headline appears under your name in search results. Instead of 'Hard worker' or 'Available now,' write exactly what you do: 'House cleaning & deep cleans,' 'Handyman: plumbing, drywall, painting,' or 'Pet sitting & dog walking in downtown.'

   Be specific. If you have five years of experience, say so. If you focus on certain neighborhoods, mention them. Customers search by task, so a clear headline gets you seen. Compare 'Reliable helper' (vague) with 'Move-in / move-out cleaning specialist' (clear). The second one tells the customer you have done this before and know what the job involves.

3. 03

   Step 3: Describe your skills and experience honestly

   

   In the profile description, list the tasks you're confident doing and how long you've been doing them. Write in short, clear sentences. For example: 'I've done residential cleaning for four years. I handle kitchens, bathrooms, floors, and windows. I bring my own supplies and work quickly without cutting corners.'

   Mention any relevant background—if you worked at a cleaning company, managed a landscaping crew, or have a certification, include it. Don't oversell or list things you've only done once; customers will know if you show up unprepared. Aim for 80 to 120 words that give a realistic picture of what you offer and why someone should book you.

4. 04

   Step 4: Add work photos that show completed jobs

   

   Photos of your finished work build trust faster than any description. After you complete a job—a sparkling kitchen, a freshly mowed lawn, a repaired fence—take a quick photo and add it to your profile gallery. Aim for at least three to five photos that show different types of work.

   Make sure the photos are in focus, well-lit, and show the result clearly. Before-and-after pairs work especially well. If you clean, show a messy counter next to the same counter spotless. If you do yard work, show overgrown grass and then the trimmed result. Customers who see proof of your work are two to three times more likely to book you than those who see a profile with no work photos.

5. 05

   Step 5: Select accurate job types and service areas

   

   In your worker settings, choose only the job types you're ready to handle. If you pick too many categories just to get more alerts, you'll receive jobs you can't do well, leading to bad reviews. Be honest: if you're great at cleaning but have never installed a ceiling fan, don't check 'electrical work.'

   Set a realistic service radius. If you're willing to drive 15 miles, set that. A tight radius means you spend less time in traffic and can complete more jobs per day. You can adjust this anytime as you build your schedule. Customers value workers who show up on time, so don't overextend your area and risk being late.

6. 06

   Step 6: Ask happy customers for reviews

   

   After you finish a job and the customer seems satisfied, politely ask them to leave a review. Most people are happy to do it if you just remind them. Say something like, 'If you're happy with the work, I'd really appreciate a quick review in the app. It helps me get more bookings.'

   Reviews are the strongest signal to new customers. Five reviews with an average of 4.8 stars will get you booked over someone with zero reviews, even if their profile looks great. Respond to every review—thank customers for good ones and offer to fix any issues in critical ones. A profile with 10+ positive reviews can command higher rates and steady work.

7. 07

   Step 7: Keep your profile updated as you grow

   

   Every few months, refresh your profile. Add new work photos, update your description if you've learned new skills, and raise your rates if you're consistently booked. If you earn a certification or complete training, mention it.

   A stale profile signals you're not active. Fresh photos and an updated description show you're serious about the work. If you move to a new neighborhood or expand your services, adjust your settings. Think of your profile as a living resume that reflects your current skills, availability, and the quality customers can expect when they book you.

Photos are illustrative. Service prices are typical ranges and vary by city. How we write our guides.